Shipping policy
Shipping Policy
Order Processing Time All orders are processed within 3–5 business days after payment confirmation. Processing times may be extended during public holidays, and we will notify customers in advance.
Shipping Destinations We ship internationally to many countries and regions worldwide.
Shipping Rates All orders enjoy free shipping worldwide.
Estimated Delivery Times
- International: 7–12 business days
Please note that delivery times are estimates and may be affected by customs clearance, local carrier delays, or other factors beyond our control.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package on the carrier's website.
Fulfillment Orders are fulfilled from our warehouses in the United States and Hong Kong. The fulfillment location is determined based on stock availability and your shipping destination.
Lost or Damaged Packages If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date at [your support email]. We will work with you to resolve the issue as quickly as possible.
Contact Us For any shipping-related inquiries, please reach out to us at [your support email] or through the contact form on our website.